Pok99 believes gaming should be a source of entertainment, not addiction. We have built a safe and transparent environment with your mental and financial well-being in mind. Use our responsible gaming tools and guides to keep yourself protected.
Tools pok99 gives you to stay in control of your gaming
Set your own daily, weekly, or monthly deposit cap. Once set, decreasing the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a time limit for each gaming session. You will receive an automatic alert when the time is up and your session will end. Break free from the trap of playing too long.
Temporarily pause your account for 72 hours, 7 days, or 30 days. During this period, you will not be able to log in and no deposits will be accepted.
Close your account for anywhere from 6 months to permanently. Any attempt to open a new account during self-exclusion will be detected and blocked.
Once your losses reach a set amount, you will automatically be unable to place further bets. Protect yourself from losing more in the heat of the moment.
A pop-up appears at regular intervals to show how long you've been playing and how much you've won or lost. It's a useful snapshot to help you make informed decisions.
Pok99's complete responsible gaming guidelines for protecting your mental health and financial security.
Responsible gaming means using gaming as a form of entertainment, not letting it take over your life. At pok99, it means knowing your limits, playing within them, and being able to stop when things start to feel like too much.
Gaming should be an enjoyable experience. But when it starts to have a negative impact on your daily life, relationships, or finances, that is a sign things are getting out of control.
Pok99 has always believed that a happy, healthy user is our greatest asset. That is why we do not just provide a great gaming experience — keeping you safe is our responsibility too.
It's not always easy to tell when entertainment turns into a problem. Watch out for these signs:
If you recognize even one of these signs in yourself, please reach out to pok99 support immediately or use the self-exclusion tool. There is nothing to be ashamed of — it takes courage to take that step.
Pok99 gives you several powerful tools to help you stay in control of your gaming. They are easy to use and can be accessed anytime from your account settings.
After logging in, click your profile icon in the top right corner and go to the "Responsible Gaming" section.
Deposit limit, session limit, loss limit, cooling-off, or self-exclusion — select whichever option suits your needs.
Set a realistic limit based on your budget and circumstances. Keep it balanced — not too low, not too high.
Lowering a limit takes effect immediately. Increasing one comes with a 24-hour cooling period — this prevents impulsive decisions in the heat of the moment.
Review your gaming history and limits once a month. Adjust them if needed.
Setting a separate budget for gaming is one of the most important responsible habits you can build. Many people skip this simple step and end up regretting it.
If you ever feel like you're going beyond your budget — that's a clear sign it's time to seek help. The pok99 support team is always here for you.
Pok99 is strictly for individuals aged 18 and above. This is not just a legal requirement — it is our ethical commitment.
If minors live in your household, keep parental controls enabled on your devices and browsers. Do not share your login credentials. If you have any concerns, contact [email protected] (for information only, not a clickable link) — we'll act promptly.
Asking for help is never a sign of weakness. If you feel like gaming is getting out of your control, you can reach out through any of the options below:
Answer the following questions honestly. If you answer "Yes" to more than 3, consider seeking help.
Pok99 Responsible Gaming Tools at a Glance
Set a daily, weekly, or monthly maximum deposit. Decreasing the limit takes effect immediately.
Betting stops automatically once your losses reach a set limit.
Your session ends automatically when the set time is up.
Notifies you of your playtime and balance at set intervals.
Take a temporary break for anywhere from 72 hours to 30 days.
Close your account for 6 months or permanently.
View the complete history of all your bets and transactions at any time.
KYC verification ensures only adults are allowed to play.
Frequently Asked Questions About Responsible Gaming
Gaming at pok99 is about more than the thrill of winning — it is a safe and mindful experience. Register today and start your journey of responsible play.
18+ Only. Play responsibly. Seek help if you have a problem.